Rooms & Suites

Policies and Payment Terms


Mamalla Bhavan is committed to protecting the privacy of our users. This notice applies to all information collected or submitted in our Resort website.

On our site, you can reserve your rooms and we maintains the confidentiality, security, and integrity of personal information that we obtain from our users. The personal information collected includes your name, address, email address and phone number. When you request a newsletter subscription we ask for your name and email address. If you need to change any information you have provided, then simply send an email to info@vilasam.in.

We use the information you provide about yourself when confirming a booking only to complete that reservation. We do not share this information with outside parties except to the extent necessary to complete your reservation. Personal information collected by the Resort is stored in secure operating environments and never on public servers or anywhere available to the public.

If you subscribe to our newsletters you will also receive notice of special deals and promotions. You can unsubscribe at any time by replying with "Unsubscribe" in either the subject or body of the email.

We never transfer financial information over the Internet. All credit card payments are telephoned in and are never submitted via electronic mail or form.

When you request information on the hotel website and are asked for personal information you are sharing that information with us are only for Reservation purpose only.

"Cookies" are pieces of information that a website transfers to your computer's hard disk for record-keeping purposes. We use both session and persistent cookies. The use of cookies is an industry standard, used to provide useful features for customers. Cookies, by themselves, do not personally identify users, although they do identify a user's computer. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. However, you may not be able to take full advantage of our website if you do so. For example, the complete online reservation process can only be accessed if you accept cookies. Currently, we do not tie cookie usage to personally identifiable information.

By using our website, you consent to the collection and use of this information by Mamalla Bhavan. If you have any questions please call +91 44 2744 2250 to speak to a representative.


CANCELLATION POLICY


If canceled up to 3 days before date of arrival, no fee will be charged.

If canceled later or in case of no-show, the total price of the reservation will be charged.

GUARANTEE POLICY


Credit Card guarantee accepted

Cash deposit accepted.

Travel Agency Guarantee Voucher accepted

Company Guarantee Letter accepted


Agreements between Mamalla Bhavan and the Website User


By accessing this website ( vilasam.in ) the website user commits fully to the terms and conditions set forth herein by Vialasam and that the hotel reserves the rights to change these terms and conditions without prior notice; it is the responsibility of the Website User to check for possible update(s) on these terms and conditions. No modification shall be made by the User with respect to the terms and conditions contained herein.

This website along with all information contained on it is not directed at or intended for use by the User under the jurisdiction which shall interpret these terms of use, this website and/or the Hotel in violation of the applicable law and/or regulation, or which shall requires this website and/or the Resort to follow requirements or licensing procedures enforced by such jurisdiction. Any use of this website and/or all or part of information contained on it which shall be interpreted in contrary to the applicable law by the authorized jurisdiction shall not be allowed by Mamalla Bhavan. Any use of this website by the User under the authorized jurisdiction which shall interpret these terms of use in contrary to applicable laws shall be prohibited.

Liability Disclaimer


The information, products and services contained on this website may have inaccuracies and typographical errors. Mamalla Bhavan constantly adds and/or changes information, products and services on this website on an "as is" basis. The Resort makes no representations or warranties of any kind, either expressed or implied, with regards to information, products and services published on this website. The User shall not use this website, information, products or services in making any decision. The Resort shall not be held responsible for any information, products and/or services on this website and shall not be held responsible for any injury, loss, accidents, damages arising out of, or in connection to, or as consequences of direct or indirect use of this website without regard to the form of action. Mamalla Bhavan shall not be held responsible for any reasons that this website is not available.

Copyright and Trademark


All material on this website, except otherwise clearly indicated, is under copyright to Mamalla Bhavan. The User may download freely the content of this website browsing it and for the purpose of browsing only. The User may not, in whole or in part, reproduce, copy or alter any of the material obtained from this website without prior express written permission by Mamalla Bhavan.